Our product

Every clinic enquiry, appointment and reminder in one place.

Built for clinics and other appointment-led businesses. Enquiries arrive on messaging and by phone, appointments get written on a pad, and reminders depend on someone remembering. Opswake keeps all of it together.

Opswake is being prepared for early clinic pilots. It is not generally available yet.

The workflow

From first contact to follow-up.

  • Step

    Enquiry arrives

    From messaging, a phone call or a web form, into one queue rather than three places.

  • Step

    Appointment booked

    Against real availability, visible to everyone on the desk.

  • Step

    Reminder sent

    On schedule, without anyone remembering to send it.

  • Step

    Outcome recorded

    Attended, cancelled or missed, with a follow-up rather than a silence.

Intent

What it is designed to do.

  • Give every enquiry an owner and a next step
  • Reduce how much of the process depends on memory
  • Make appointment status visible without asking anyone
  • Send reminders on schedule
  • Turn a missed appointment into a follow-up rather than a gap
Scope

A front-desk tool, not a clinical system.

Opswake is not an EMR, a hospital management system, a prescription or diagnosis tool, a billing platform or a laboratory system. It handles enquiries, appointments, reminders and follow-ups at the front desk.

We already run a clinic management system. Does Opswake replace it?

No. Opswake sits in front of it, handling the enquiries and bookings that arrive before a patient record exists. If you need clinical record-keeping, Opswake is the wrong product and we will say so.

Contact

Run a business on appointments?

Tell us how enquiries reach you today and how appointments get booked. Opswake is being prepared for early clinic pilots, so if it is not the right fit yet we will say so rather than add you to a list.